Live Chat is Online
Live Chat is Offline
Olark live chat software
Have a Question? Ask or enter a search term here.
Browse by Topic
What is Club W?
How can I become a member of Club W?
How does Club W select the wines they of...
Does Club W have a mobile app?
I'm a Winemaker and would like to s...
Club W Experience
What is a Club W Experience?
How much does it cost to join?
Do I have to join in order to place an o...
How do I change the name or email addres...
What do I do if I forget my password?
How can I return my wine?
What do I do if my wine is damaged?
What do I do if I don't like my win...
Where do I send my cancelled shipment fo...
How long does it take to process a refun...
Can I change the wines in my Monthly Exp...
How many bottles can I order each month?
When I really enjoy a wine from a previo...
What if I don’t pick any wines for my Mo...
I removed all the bottles from my Box. D...
Are there states where Club W cannot del...
Should I ship to my home or work address...
How do I change my shipping address?
Can I have an order shipped to a P.O. Bo...
How can I track my Monthly Experience on...
How can I pay for a Club W Experience?
How to change your credit card informati...
When will my credit card be charged?
Can I buy over the phone?
How is sales tax calculated?
How do referrals work?
How do I use my referral code?
I referred a friend who joined Club W. W...
Do my credits expire?
How do I gift a Club W Experience?
How do I redeem my gift?
Can I return an order that I received as...
Can I use credits to purchase a gift?
Customer service software
powered by Desk.com
a minute ago
an hour ago
a day ago
Invalid characters found